News & updates

Keep up to date with information on Karicare and Danone Nutricia, the makers of Karicare. Visit our News & Updates section for announcements and press information.

Update on product label changes

Danone Nutricia is currently updating the labels on all products sold in Australia and New Zealand. Danone Nutricia is implementing the label changes to comply with new regulations set out by Food Standards Australia New Zealand (FSANZ) that relate to health and nutrition claims. 

The nutrient and food health claims section of each product will be updated as part of the FSANZ regulation changes, which come into effect in January 2016. Importantly, the label changes do not impact the ingredients or nutritional benefits of Danone Nutricia’s product range.

Danone Nutricia’s Careline team of nutritionists, dietitians and midwives is available to provide detailed product information and guidance on 1800 258 268.

Changes to ingredient sourcing on infant and follow on formula products:

Danone Nutricia is committed to sourcing product ingredients locally where possible.  Danone Nutricia’s recent acquisition of the Gardians facility in Balclutha, New Zealand provided the company with an additional local facility that met Danone Nutricia’s rigorous quality and safety standards.  Further it provided Danone Nutricia with long-term access to a fresh New Zealand milk supply, and additional blending and packing facilities.

Since acquiring the Balclutha facility, Danone Nutricia has been working to incorporate the factory’s capabilities into the company’s base powder supply network. Karicare+ infant formula and follow on milks will now be formulated with base powder from Danone Nutricia’s Balclutha facility. Each product will have an on-lid sticker to notify customers of the change.

The base powder from the Balclutha facility meets Danone Nutricia’s stringent quality and safety standards.  Importantly, there is no change to the ingredients, nutritional makeup and benefits or overall formulation of the base powder from our Balclutha facility.

New scoops

As part of the change to base powder sourcing, some products may contain a new scoop size and/or colour. We make the scoop size to hold the correct weight of formula powder to ensure the required nutritional value is in each serving.  Look out for this when you see the on-lid stickers providing notification of the change. It is always recommended that you use the scoop enclosed in each tin purchased.

Transition information

The base powder made at Danone Nutricia’s Balclutha facility has undergone extensive testing to ensure it has the same taste and consistency as the current base powder. Most babies will be able to move smoothly from their existing product to the products containing the new base powder, however some may notice a slight difference and should be slowly transitioned onto the new product.  For personalised transition advice, please contact your healthcare professional, or speak to one of our trained Careline nutritionists, dietitians or midwives.

Contact us

If you have any questions about this change, our trained Careline team of nutritionists, dietitians and midwives are on hand to provide you with information and guidance on 1800 258 268.

Slight change to prebiotic ingredient in toddler products

Danone Nutricia is making a slight change to the prebiotic ingredient in all of our cows’ milk-based toddler milk drink supplement products, including Karicare+.

All of our cows’ milk-based toddler and milk drink supplement products contain a prebiotic called Galacto-oligosaccharides (GOS). This is currently being transitioned to a more concentrated GOS source with lower carbohydrate levels.

Each product will have an on-lid sticker to notify customers of the change.

Transition information

Most toddlers will be able to transition smoothly from their existing product to the products containing the new prebiotic GOS.  If your child is sensitive to change we recommend that the new product be gradually introduced, however any slight changes in digestion should be minimal and temporary. For personalised transition advice, please contact your healthcare professional, or speak to one of our trained team of nutritionists, dietitians or midwives.

Contact us

If you have any questions about this change, our trained Careline team of nutritionists, dietitians and midwives are on hand to provide you with information and guidance on  0800 258 268 - Monday to Friday, 
from 8:30am-7:00pm or send us an email or Live Chat.